Privacy Policy

1. Who we are

TitanWrap Ltd ("TitanWrap", "we", "us", "our") is a combat sports equipment and apparel manufacturer with a UK brand presence and manufacturing operations in Sialkot, Pakistan. This policy explains how we collect, use and protect information submitted to us through titanwrapltd.com and related communication channels.

2. Information we collect

We collect information you provide directly, including:

• Contact details (name, company, email, phone number) submitted via our quote, sample, RFQ or contact forms
• Order and customization details (product interest, quantities, materials, branding files you upload)
• Correspondence you send us by email, WhatsApp or phone

We may also collect limited technical information automatically (such as browser type and general usage patterns) to help us understand how the site is used and to keep it secure.

3. How we use your information

• To respond to quote, sample and RFQ requests
• To manage an order from enquiry through to shipment
• To communicate with you about your enquiry or order
• To improve our website and services
• To meet legal and regulatory obligations

4. Sharing your information

We do not sell your personal information. We may share it with trusted service providers who help us operate our business (for example, website hosting, database and email infrastructure providers), and where required by law, regulation or legal process.

5. International transfers

As a business with UK and Pakistan operations, information you submit may be processed in both locations, and by service providers based elsewhere, in order to manage your enquiry or order. Appropriate safeguards are used where information is transferred outside the UK.

6. Data retention

We retain enquiry and order information for as long as needed to manage our business relationship with you and to meet our legal and accounting obligations, after which it is deleted or anonymised.

7. Your rights

Depending on your location, you may have rights to access, correct, delete or restrict the use of your personal information. To exercise any of these rights, contact us using the details below.

8. Cookies

Our website may use cookies or similar technologies necessary for the site to function, and, where enabled, to understand site usage. You can control cookies through your browser settings.

9. Changes to this policy

We may update this policy from time to time. The "last updated" date above reflects the most recent revision.

10. Contact us

Questions about this policy or your information can be sent to info@titanwrapltd.com.