Shipping & Returns
Our global trade, shipping pipelines, and return guarantees are engineered for maximum reliability.
Shipping & Delivery
B2C Retail Shipping Timelines
All retail orders are processed and dispatched from our local distribution hubs in 1-2 business days.
- United Kingdom: 2-3 business days (Royal Mail / DPD Express).
- North America (US/Canada): 5-8 business days (DHL Express / FedEx).
- Europe: 4-6 business days (UPS Standard).
- Rest of the World: 7-10 business days.
B2B Wholesale Cargo (Direct from Factory Sialkot)
Wholesale shipments are exported directly from our manufacturing floors in Sialkot, Pakistan. We offer flexible logistics solutions:
- Air Cargo (LCL Express): 7-10 business days. Best for urgent launches or private labels.
- Sea Freight (FCL/LCL Container): 25-35 business days. Best for high-volume batches to achieve the lowest cost per unit.
Customs Duties & Clearance
For retail orders, custom clearing is handled automatically. For wholesale imports, we offer **DDP (Delivered Duty Paid)** options to select countries to bypass import brokerage hurdles.
Returns & Exchanges
30-Day Money-Back Guarantee
We stand by the craftsmanship of our combat gear. If you are not fully satisfied with your purchase, you can return new, unused items in their original packaging within 30 days for a full refund.
Exchange Process
Need a different size or padding thickness? We offer free exchange shipping on size updates within the UK and US. Items must be in pristine, un-sparred condition.
Wholesale OEM Exclusions
Please note that custom-manufactured wholesale orders (debossed logo molds, customized colors/ounces, or private labels) are non-refundable once production samples are signed off. Defects in stitching or padding will be remade or credited.
How to Initiate a Return
Simply pack your gear and email us at **info@titanwrapltd.com** with your order number. Our logistics team will dispatch a pre-paid DHL/Royal Mail return slip to your email.
Need Logistics Assistance?
Our logistics desk is available 24/7. Connect directly with factory dispatchers or support agents:
Factory Audited Trade Standards
Secure Payments
SSL Encrypted Wire & Card Handovers
Worldwide Shipping
Daily LCL/FCL & DHL Air Clearing
Premium Quality
Grade-A Stitching & Custom orthopedic padding
Wholesale Available
MOQs starting from 50 Units
OEM/ODM Manufacture
Private Label Debossing & Logo Molds